GBR
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GBR Freight Forwarders is a well established Freight Forwarding Organization (FFO) having over 10 years of experience in cargo handling and customs clearance. GBR is known for its responsive, timely, efficient & fast service and has a good Customer base. Because of its standing as a reliable and a dependent freight forwarder, GBR has built
up a loyal clientele by virtue of its excellent Customer Service ensuring that its existing client base stood intact over the years as well as it had significantly added new clients. The fact that that GBR's clients trust GBR for all their Freight Forwarding needs is a testimony to GBR's commitment & dedication to the business as well as to its customers on whose trust, goodwill & support the business is built. GBR today is an all round Freight Forwarding Service Provider and has unique, relevant, purposeful and customized solutions for all types of problems concerning its clients in the entire spectrum of Freight Forwarding & Management.

GBR has always put the customer first by following a customer centric delivery model and the Business Philosophy of GBR centers around the Customer and Customer Service through a process Continuous Refinement & Constant commitment. Focus on total Customer satisfaction and Customer Relationship Management coupled with a proactive management have enabled GBR achieve this enviable position. GBR has close liaison and extremely good relations with all the concerned authorities related with shipping,
air cargo, transport, trade bodies & export promotion councils and other nodal agencies. The documentation Capabilities of GBR are very good.

GBR has in place an efficient and an effective Customer Relationship Management (CRM) programme and built in a natural way rewarding its loyal customers. For customers who are committed to GBR, GBR has moved Cargo on published rates even
in peak seasons. As a further step towards its philosophy of serving the customer better, GBR has put in Place a differential freight rate structure based on faster realization. GBR strives to make every customer feel as if he is the only customer for GBR.

Management of GBR Freight Forwarders :
GBR Freight Forwarders is promoted by Mr. T.R. Balachandran and is being managed efficiently by a team of well experienced and professionally qualified personnel well proficient in their respective fields of activity. The company's management comprises
of people who are having vast experience in the airlines, shipping and other allied sectors like trade, cargo operations and general business management.

Freight handled by GBR :
GBR handled Full Container Loads (FCL's) & Less than Container Loads (LCL's) comprising a range of commodities including Bulk Drugs, Engineering, Electronic items, consumer Goods and other general & commercial merchandise. Last year GBR handled and despatched approximately 700 TEU's (Twenty Equivalent Units - A Container measurement standard in the shipping industry) and above 800 tons of Air Cargo to various destinations, worldwide.

Future plans of GBR:
GBR has charted out expansion plans and future plans include enhanced levels of freight handling, expansions in Geographies by reaching out to newer locations, broadening of the portfolio of services offered by providing some more value added services. GBR is computerizing its operations and in an attempt at moving closer to its customers - GBR
is offering real time cargo tracking facility through this website so that the client can know up - to - minute information on the Cargo status - Anytime, Anywhere. GBR would be moving to a swanky modern office quite close to the present office. GBR wants to be numero uno in its Business and a service & delivery leader. -------------------------Top

   

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